One Call Now™'s Privacy Policy

Except as set forth herein or in the Service Agreement, we never have and never will sell, lease, rent or give any personal information about you, your group, their phone numbers or messages to any third party. All our employees have signed a pledge to keep your personal data private.

We take our responsibility to protect the privacy and confidentiality of our clients very seriously. That is why we've outlined our Privacy Code below - because we want you to know why we ask for personal information, how we keep personal information confidential and how you can inquire about the personal information we request.

Occasionally - in order to offer our products or service updates that may be of interest to you - we will communicate by mail, telephone or electronic means.

For more information about our privacy policies, please call our Customer Care Department toll-free at 877-698-3262. Or, send us an email from Contact Us and we'll respond within 2 business days.

Privacy Code

This Code applies to MyTeam1, LLC, doing business as One Call Now™. Reference throughout this Code to "One Call Now™", "we", "our" and "us" are treated identically.

Payment security
Making a purchase at One Call Now™.com is 100% safewe guarantee it.

When we request personal information from you (such as name, address, phone number and credit card number), it is done on our secure servers.

We are so confident in our security that we guarantee you'll pay nothing if unauthorized charges are made to your credit card while ordering from One Call Now™. Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account. If you encounter a fraudulent credit card charge from One Call Now™, don't worry, we'll pay up to $50 of liability. No credit card risk-guaranteed!

In the unlikely event of a fraudulent use of your credit card at One Call Now™, you must notify your credit card company in accordance with its rules and procedures. One Call Now™ only covers this liability if the unauthorized use of your card resulted through no fault of your own from purchases made at One Call Now™.com while using our secure servers.

Please read the balance of our privacy policy below for more information.

What Is Personal Information?
Personal information is any information that identifies you as an individual. Personal information includes your name, address, phone number, e-mail address, organization, as well as your personal financial records, identification numbers (such as your credit card number).

Why Does One Call Now™ Ask For Personal Information?
We want to help you achieve your goals with value-added message delivery service that allows us to establish a lasting relationship that grows to meet your changing needs. And the better we know you, the better we are able to serve you. That's why we ask for personal information, so that we can:
  • understand your needs
  • determine the suitability of our products and services for you
  • determine your eligibility for our products and services
  • provide you directly with information and offers on our products and services - or those of others - that can benefit you.
You can choose not to provide us with some, or all, of your personal information. But please understand that if you make this choice, One Call Now™ may not be able to provide you with the product, service or information you wish. If you have any questions, just ask us. And you can rest assured that if a new application for your personal information arises, we'll ask for your consent first.

How Does One Call Now™ Safeguard My Personal Information And Keep It Confidential?
Each and every one of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We run an array of background, criminal, and financial checks on every employee, and all employees are subject to random drug testing; all in our efforts to protect your privacy and information as best we can. As a condition of employment, our employees are required to sign a confidentiality agreement that binds them to this responsibility - even if they leave or retire from One Call Now™. We keep our employees informed about our policies and procedures for protecting personal information and reinforce the importance of complying with them. All employees are also required, as a condition of employment, to conform to these policies and procedures.

In addition, One Call Now™ has comprehensive security controls to protect against the unauthorized use, alteration, duplication, destruction, disclosure, loss or theft of - and unauthorized access to - your personal information. We ensure the physical, organizational and electronic security of your personal information through the use of secure locks on filing cabinets and doors, restricted access to information processing and storage areas, limited access to relevant information by authorized employees only, and passwords, PINs, pass keys and the encryption or scrambling of electronically transmitted information. We also have strict procedures in place for destroying, deleting or disposing of personal information when it is no longer required for the purposes set out in this Policy - or by law - to prevent unauthorized access to such information.

We may use other companies to provide services to you on our behalf. In such cases, we have contracts in place that hold these companies to the same high standards of confidentiality by which we are governed and require that any information provided by us be kept strictly confidential and used only for the purposes stated in the contract.

Would One Call Now™ Ever Release My Personal Information?
One Call Now™ has a strict policy of not releasing personal information about our clients, unless:

You have consented to the release of personal information. For example, you are part of a larger organization and want them to be able to reach you.

We have a legal obligation. For example, we may release personal information about a client to legal authorities in cases of the public's interest, criminal activity or the detection and prevention of fraud. If we release information for any of these reasons, we keep a record of what, when, why and to whom such information was released.

Under no circumstances do we sell or give lists of our clients to others for their use. If we obtain client lists from other organizations, we ensure that they have their clients' consents on file before disclosing the lists to us.

How Does One Call Now™ Keep My Personal Information Accurate?
One Call Now™ is committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes set out in this Policy, and you play an active role in keeping us up-to-date.

Prompt notification of any changes - for example, to your address, e-mail address or telephone number - will help us provide the best possible service. Please advise us if you discover, upon review of your personal information, that amendments are required.

How Can I Access My Personal Information?
If you want to review or verify your personal information - or find out to whom we have disclosed it, as permitted by this Policy - please contact us.

In some instances, we may not be able to grant your request, such as if the personal information:
  • Contains references to other persons
  • Is subject to attorney-client or litigation privilege
  • Includes our own proprietary and confidential information
  • Has been destroyed due to legal requirements or because it was longer needed for the purposes set out in this Policy
  • Is too costly, in our determination, to retrieve
  • Cannot be disclosed for legal reasons.
If we are unable to provide access to your personal information, we will provide you with an explanation.

Does One Call Now™ Retain My Personal Information?
One Call Now™ keeps your personal information for as long as it is needed to meet the purposes set out in this Policy. The length of time we retain your personal information is also affected by: (1) the type of service you have with us, and (2) any legal requirements we may have to meet. In addition, we have retention policies in place that govern the destruction of personal information.

Acquisition of One Call Now™
In the event that One Call Now™, or substantially all of its assets are acquired, you consent to the transfer of your information as one of the transferred assets, to be used as defined above.

One Call Now™ is a service and service mark of Myteam1, LLC.

What Our Customers Are Saying... emergency notification service, notification calls, phone messages, phone messaging, voice broadcast, voice broadcasting, voice broadcasting service more »

"By calling not only all our parents, but every voter in the wards that historically support the schools, we won by a decisive margin."

"I was outspent 3-to-1 on mailings, newspaper ads and yard signs, and the other party had far more registered voters, yet, the response from calls One Call Now made led to my upset victory"

"We only had 15 minutes until game time and needed everyone there asap. I made one phone call with directions to all 12 parents and everyone arrived with about 5 minutes to spare. One Call Now saved our season."

"The call reaches my office after recording the message before I have a chance to hang up the phone...it's that fast! Keep up the good work!"

"The staff is always helpful and courteous and stand ready to share savings when available; our group did not used all time calls allotted to us therefore a staff member evaluated our usage to a great savings to us."

"I was impressed that there was no equipment to buy and maintain. One Call Now service far exceeded my expectations."

"Our Preschool Director would use One Call Now to record messages describing how we were responding to the epidemic and what experts were consulted."

"Many seniors participate in the co-op program and leave early in the school day to go to work. Daily announcements are great, but everyone will not hear them. One Call Now is a powerful tool that enables me to reach the entire class of 2008."

"I made one call from my cell phone on the road Saturday, and 10,000 parents received my call that afternoon. The attendance boost we got from that call really helped us. We will capture almost $1 million more than last year in state aid monies"

"I have noticed that if I send out a phone message I have more than doubled our attendance"

"I am personnel manager for an industrial construction company. We are always in need of different crafts. I send message to all my workers, and I can fill the positions within 15 minutes."

"The countless hours over a course of a season this will phone messaging service will save you is truly hard to believe. Every coach I shared this with spent the rest of the season saying thank you."

"One Call Now emailed me the Group ID and PIN immediately on Monday, and set up our users in about 2 hours after I emailed the calling list. I tried a test call on Monday night, and 97% of the phone numbers were reached"

"Our bus broke down and we were stranded with 38 Youth, in the middle of nowhere, 2 hours from the church. With one call I was able to reach all 38 parents to let them know we would be late getting back to the church."

"We sincerely thank God for One Call Now--Since beginning to use One Call Now, everyone stays informed and complaints are nonexistent."

Before we started using One Call Now, last minute changes or announcements to parents or staff used to take me hours. Now that we use One Call Now, I can record 1 message and send it to everyone at once.

"Also, the personnel at One Call Now are 1st class! They walked me through any difficulties I was encountering. I would highly recommend One Call Now to all coaches. Thanks for your service and support!"

"Our soccer club has ten competitive teams and two high school teams that utilize the One Call Now service. We have found it invaluable due to the ever changing weather and the rescheduling of games and practices."

"I have loved my four years as a coach for a girl’s soccer team. The only drawback I've had in the last four years is the administrative work. One Call Now proved to be an invaluable time saver. I would recommend it to any coach. Thanks"!

"Overall, it helped support a 47 game season including regular season and 5 tourneys. I used your phone messaging service to send important reminders and changes and cancellations due to weather emergencies."

"We learned about the services of One Call Now on Saturday night, and we needed the message to get delivered to all voters in Malibu on the following Monday morning."

"I have been using your service for 4 years now. I can tell you that I would never coach or have a group of people that I need to stay in contact without your service."

"Using One Call Now has allowed us to get the messages to our members without trying to get volunteers to physically make all the calls themselves. It has saved us hundreds of man hours!!"

"One Call Now is a service that has made the coaching jobs much more efficient and enjoyable. Thank you for this remarkable service!!!"

"Our prayer chain is now using this service. No more time-consuming too busy phones, answering machines that can’t pass on immediate messages, or changed messages."

We used to have a prayer chain that took hours. With your system we have prayer out to the whole church within minutes of the need. We also put all of our activities and information out on One Call Now and use the website banner. You have saved us over 40 hours on the phone in only six months. God Bless You.

"One Call Now has revolutionized the way we can communicate with the several hundred kids and their parents in our league"

"Parents, especially those who work out of town, love getting the notices by phone so that they can make arrangements for child care when the regular schedule changes. Our school even has parents call to suggest additional ways to use it."

"Thank you for walking me through the process step-by-step without a glitch. My message was sent successfully thanks to your help."

"Before we had this system we were using a phone tree and email to contact each of the members. The phone tree broke down every single time."

- Tom M.
Troy City Schools - Troy, OH

- Frank H.
City Council Member

- Frank B.

- Dorri W.
Congregation B'nai Yeshurun

- Penny P.
Bethel AME Church - Kansas

- Harold M.
South Trail Church of Christ

- Alice K.
Temple Administrator
Barnert Temple Preschool - Franklin Lakes, NJ

- Jennifer Allen
Senior Class Sponsor
Madison Southern High School - Berea, KY

- Dr. Percy M.
Superintendent
Dayton Public Schools - Dayton, OH

- Chris Bidwell

- Lester M.
Personnel Manager
Bronco Construction

- Matthew S.
St. Joseph St. Thomas Soccer U-6 Rockets

- Ken G.
Deputy Superintendent
Grant County Schools

- Janice C.
Pastor
Ansonia Church of God

- Rev. William N.
Pastor
The Old Bridge Baptist Church - East Brunswick, NJ

- Angela M.

- Nello P.
Gannets

- Mark C.
Three Lions Soccer Club

- Cynthia D.
Twisters United U11 Soccer

- Doug B.
Troy Trojans Metro Baseball

Malibu Community Action Network

- Tim J.

- Mary Jane Fitzpatrick
WNY Snowmobile Club of Boston - Boston, MA

- Tonya C.
Troy Fastpitch Association - Troy, OH

- Alvin Y.
Bethel Mennonite Church

- Roger Bolduk
Pastor
Chaplin Congregational Church - Chaplin, CT

- Scott K.
Assistant President
Englewood Little League - Englewood, OH

- Toni Fisher
Technology Resource Manager
Kit Carson Elementary School - Madison County, KY

- Stephanie E.
Asst. Director Communications & Marketing
Wright State University - Dayton, OH

- Don Peters
Knights of Columbus of Blessed Sacrament Parish - San Antonio, TX